Rugs

FAQ's

You can return most items within 7 days of delivery for a refund or exchange.Items must be unused, unassembled, and in their original packaging. Please contact us first before sending anything back.
We don’t accept returns on :

Custom or tailor-made furniture
Clearance or sale items
Used , assembled & damaged products

Delivery times depend on the type of item you order.

Home Collection Items (sofas, rugs, mirrors, pedestals, cabinets, drawer chests, etc.):
Delivered within 2–5 business days.
Couches and Tailor-Made Couches:
Delivered within 15–20 business days, as these are made or prepared to order

Our products are proudly manufactured and sourced in South Africa.
We work with skilled local craftsmen and trusted suppliers to ensure every piece meets our quality, comfort, and design standards supporting local production and sustainable growth.

Shipping costs depend on the size of the product and your delivery location.
Please note that we currently only deliver within Gauteng and nearby areas. If you’re located outside of Gauteng, you can still purchase our products conveniently through Makro, which offers nation-wide shipping options.

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8 Incubation Hub Dr, Riverside

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secretboxfurniture@gmail.com

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